VETERINARY ASSISTANCE
If you require veterinary advice there is a 24 hour, 7 day helpline:
Vetfone 090 6500 5500
Calls cost £1.50 per minute and the average cost of a call is £7.00, billed to your phone. Similar to NHS Direct it takes calls from pet owners who are worried about their pet.
Financial assistance
Due to our limited branch finances we can only offer assistance for veterinary fees under exceptional circumstances. If your pet needs veterinary treatment and you are on income support or housing benefit we may be able to provide some help towards the cost of visiting the vet.
For further information please contact:
01270 811013
(Note: all enquiries re financial assistance must be made by telephone;
we will not respond to email enquiries).
Other contacts for veterinary assistance
- PDSA PetAid hospital, 5 Club Street, London Road, Stoke-on-Trent Tel: 01782 413415
- PDSA general number Tel: 0800 731 2502
Caring for wildlife
Wild animals should not be kept as pets but sometimes you may come across injured animals or abandoned youngsters.
If this happens, have a look at What to do with orphaned animals or What to do with injured animals.
As soon as you can, take the animal to the nearest vet. All vets will provide free treatment for a sick or injured wild animal or bird (including pigeons).
If you have the time and transport, you could take the animal to Stapeley Grange RSPCA Wildlife Centre in Nantwich, Cheshire, where it will receive specialist care and rehabilitation (see the Stapeley Grange autumn newsletter to find out more about the work that they do).
If you are not able to transport the creature, or If you can't transport the creature or if you require assistance or advice from the RSPCA outside of our own phone-answering hours, please phone the RSPCA National Control Centre on 0300 1234 999 which operates 24 hours a day, seven days a week.